Inspections
Assess & evaluate real-time issues & needs with inspection software that keeps all supervisors & facility managers informed & responded to. Supporting facility management services with routine checks & real-time insights for changing facility needs.
Outcomes:
Short response times to events & issues. Reliable matching of solutions to spaces. Early awareness of changes & challenges.
Work Orders
Instantly communicate & dispatch work orders to those responsible & keep management informed, with all actions tracked. Improving customer service & maintaining high service quality through systematic task delivery.
Outcomes:
Respond immediately to client needs. Provide organized & actionable reports & trend tracking. Make essential facility services predictable, reliable & valued.
Job Scheduling
CleanTouch software increases productivity & predictability by setting notifications & scheduling daily or periodic care.
Outcomes:
Match scheduled services to essential results. Ensure healthy surroundings through regular attention to detailed tasks. Keep all involved informed & prepared for both routine preparation & new challenges.
Surveys
The CleanTouch process executes surveys regularly, built into its job management software.
Outcomes:
Immediate & tracked feedback from clients & building occupants. Timely awareness of developing challenges & front-line issues. Enable planning based on client goals & challenges.
Reports
CleanTouch software gathers managed cleanliness data into effective reports, so the value & effects of commercial janitorial services & staffing can be assessed & acted on. Empowering facility managers with actionable data & service quality benchmarks.
Outcomes:
Generate reports that foster improved productivity & quicker response. Provide text messages & emails that alert management & supervisory staff. Enable quick review & response on the basis of results, tracked trends & client-specific needs.
Business Intelligence
CleanTouch channels real-time actionable data to management team, along with performance insights & assessments. It drives efficiency while aligning professional services with future-facing facility needs.
Outcomes:
Meet the high standard for health & safety in well-cared for interior spaces. Provide tracking reports & communication to all decision makers. Tailor training programs that reduce overall expenditures & ensure task performance & accountability.
The right partner, core values, service coverage, quality assurance & commitment.
Discover how clients resolve unique cleaning needs. With a commitment to exceptional commercial cleaning, quality control focused services are provided for cross-industry tailored solutions.
A Passion for Facility Care.
Quality Assurance That Never Quits.
High standards & quality assurance are not optional—they undeniably set the foundation for reliable facility services. From strict protocols to real-time performance tracking, every detail receives the attention it demands.
Training, audits & inspections keep teams sharp, while advanced technology ensures nothing gets overlooked. Continuous feedback drives improvement—because operational excellence requires more than meeting expectations.
Proactive problem-solving keeps operations seamless & standards uncompromising, regardless of the situation. This is not just maintenance—it is measurable, consistent quality that overall speaks for itself.
Delivering Excellence in Facility Services
In detail, quality assurance is, the cornerstone of our commitment to providing exceptional facility services, including commercial cleaning services & janitorial services. Our comprehensive approach similarly ensures that every client receives consistent, high-quality service tailored to their unique needs.
The CleanTouch Quality Assurance Program
Central to our quality assurance strategy is the CleanTouch program, our most important, state-of-the-art system powered by TRAX Analytics. CleanTouch enables real-time monitoring & management of our facility services, ensuring that every task is performed to the highest standards.
Key Features of CleanTouch:
- Inspections: Routine inspections are conducted to assess & evaluate real-time issues & needs. This proactive approach keeps supervisors & facility managers informed, allowing for immediate responses to any challenges.
- Work Orders: CleanTouch facilitates instant communication & dispatch of work orders, ensuring that tasks are completed promptly & efficiently. All actions are tracked, providing transparency & accountability.
- Job Scheduling: The system increases productivity by setting notifications & scheduling daily or periodic care. This ensures that all cleaning tasks are performed consistently & on time.
- Surveys: Regular surveys are integrated into the job management software to capture immediate feedback from clients & building occupants. This feedback loop allows for continuous improvement of our janitorial services.
- Reports: CleanTouch gathers data into effective reports, enabling facility managers to assess the value & effectiveness of our commercial cleaning services. These reports foster improved productivity & quicker responses to client needs.
- Business Intelligence: The program channels real-time actionable data to the management team, providing performance insights & assessments. This drives efficiency & aligns our professional services with the evolving needs of our clients.
Commitment to Excellence via Quality Assurance
Our dedication to quality extends beyond technology. We maintain rigorous training programs to ensure that our staff is equipped with the latest knowledge & skills in facility services. Regular audits & inspections keep our teams sharp, while continuous feedback drives improvement.
We understand that high standards are not optional—they are essential. Our proactive problem-solving approach keeps operations seamless & standards uncompromising. This is not just maintenance—it is measurable, consistent quality that unquestionably speaks for itself.
Customized Solutions Across Industries
Pritchard serves a diverse range of industries, each with unique requirements. We tailor our facility services to meet the specific needs of each sector such as:
- Healthcare: Ensuring sterile & safe conditions in medical facilities through specialized janitorial services.
- Education: Maintaining clean & conducive learning environments in schools & universities.
- Commercial Real Estate: Providing reliable commercial cleaning services for office buildings & complexes.
- Retail: Keeping retail spaces spotless to enhance customer experience.
- Industrial & Logistics: Managing large-scale facilities with attention to safety & compliance.
Sustainability in Facility Services
We integrate green cleaning practices into our commercial cleaning services, utilizing environmentally friendly products & methods to reduce our ecological footprint. Our commitment to sustainability ensures that our facility services not only meet but exceed environmental standards.
Proven Quality Assurance Results
Our quality assurance program has delivered measurable results for clients across various industries. For instance, at Youngstown State University, our inspections & reporting system has enhanced the cleanliness & safety of campus facilities. Similarly, our work at the GM Building in New York City has demonstrated our ability to maintain high standards in a demanding environment.
Partner with Pritchard Industries
In a word, when you choose Pritchard Industries means partnering with a company that values integrity, professionalism & excellence in facility services. Our comprehensive quality assurance program ensures that every aspect of our commercial cleaning services & janitorial services is performed to the highest standards.
Experience the Pritchard difference—where quality is not just a goal, but a guarantee.
Follow us on LinkedIn for the latest.