When the level of cleanliness is so consistent, it goes unnoticed.

 

Mission

Our mission is to provide the same high quality of service every day, ensuring the preservation of your company's assets.  Caring for your furniture, floors and windows as if they were our own.  Providing a full range of janitorial and specialty services, so that your facility can look its absolute best.

Commitment

Pritchard is a privately-held, founder-owned and operated business.  You see, we're deeply committed to our clients and their community.  Which is why having consistency in our management team is so important to us.  That way you get dependable service.  Genuine service.  A willingness to do whatever it takes to satisfy.  

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Understanding

We make it our business to understand your business.  To know your preferences so we can cater to them.  Choosing not only the finest environmentally safe products, but the most qualified people to care for your facility.  Establishing a set of rigorous quality standards designed for your facility alone.

We've even developed a way of monitoring our day-to-day performance.

 

Our monitoring consists of people, process and technology coming together in perfect unison and, in part, depends on your input.  And should there be a concern, we'll provide a solution.  The day it occurs.  It's what we call a back-to-basics appoach to service.

 

 

But we're not just talking about our ability to maintain your facility.

 

We're talking about our ability to manage your service.  To save you money.  Orchestrating every task we perform - down to the minute - to meet our quality standards and yours.  On time, every time.  Striving, always, to provide the most cost-effective solution possible.

 

 

The bottom line?  Our customer retention rate is over 98%.

 

But we know better than to rest of successes.  We continue to make substaintial investments in the latest products, equipment and technology.  To enhance the skills of our people.  To raise the standard of our service.  To look for a better way.