What to Look for When Hiring a Commercial Cleaning Company

Who to trust with the health and safety of your customers, employees, and facilities is one of the most important decisions you’ll have to make as a business owner. With so many commercial cleaning companies out there, it can be difficult to know what distinguishes one from the next and which one will help your company make the right impression.

In your search for the right cleaning service to partner with, there are a few qualities you’ll want to prioritize above the rest to help you make the best decision.

Employee Training

The experience of a commercial cleaning company is important, but perhaps more so is their level and frequency of industry training. Technologies, methodologies, and safety standards are constantly advancing, especially in the field of cleaning and disinfection. You want a company who keeps their employees educated on the latest. Look at certifications and the types of ongoing employee training programs that have been implemented.


Open and constant communication between you and your cleaning company is the key to ensuring the needs and preferences of your business are actually meant, even as they change. Consider how each company you’re looking at holds itself accountable for delivering the quality service they’re promising upfront. A focus on customer service, long-term client relationships, and transparent quality control practices is a must.

Custom Services

An effective commercial cleaning company will know that one size does NOT fit all when it comes to the type and frequency of cleaning and disinfecting a facility needs. Look for a company that offers different levels of service that can be tailored to the unique needs of your business. Your cleaning company should be willing to work in sync with you to determine the best individualized approach and schedule for your environment.

With Pritchard’s unique ALL SAFE program that encompasses the most important priorities of a commercial cleaning company, you can rest assured knowing your team, customers, and business are all in good hands.

When the COVID-19 pandemic struck suddenly, we knew we had to act quickly to meet higher standards and emerging needs for our clients. That’s why our President and CEO, Jay Leyden, used his vast industry experience and training to work with our team to implement the ALL SAFE program—our model for providing and maintaining cleaning and disinfecting services that give our clients satisfaction, safety, and peace of mind.

Pritchard’s comprehensive plan is guided by four main principles: Advanced Tools and Training, Client-Focused, Enhanced Service Offerings, and Employee Best Practices. When you turn to us to take care of your commercial facility, we put these principles into action to deliver the level and quality of service you need, when you need it.

To learn more about our ALL SAFE program and discuss the specific needs of your company, contact your local Pritchard office today!